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Cold-Chain Delivery Rates in the UAE

Published rates for pharmaceutical and medical deliveries across the Emirates from our Jebel Ali hub: in a pre-conditioned SafePack box with a logger, in a refrigerated vehicle at +2…+8 °C, or by ambient courier. Rates in AED, excluding 5% VAT.

from AED 65ambient courier within Dubai
5 zonesall seven emirates
up to 20 kgin the base rate
+AED 2per kg over 20 kg
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Price your delivery

Choose the service, pickup, delivery point and weight — the price updates as you type. Send the estimate and our Dubai team confirms the price and pickup time.

Service
Buy SafePack packaging to keep — optional

Full list: SafePack prices

AED 85 excl. VAT

    Estimate from the September 2026 rate card. Prices in AED; 5% VAT is added on the invoice. Our Dubai team confirms the price and pickup time before the job. Bulky or unusual shipments are quoted separately. All rates

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    Rate card

    Rates by zone

    ZoneEmirates and areas SafePack box + logger Refrigerated vehicle Ambient courier
    1 DubaiCentral operations zone, fastest response AED 85 AED 75 AED 65
    2 Sharjah and AjmanFree zones and mainland AED 135 AED 120 AED 110
    3 Umm Al QuwainThe whole emirate AED 169 AED 149 AED 135
    4 Ras Al Khaimah, Abu Dhabi and FujairahCities and industrial zones AED 205 AED 195 AED 182
    5 Remote and special-access areasAl Dhafra, Liwa Oasis, Hatta, Al Madam, border regions, medical sites outside city limits AED 245 AED 229 AED 215

    Each additional kg over 20 kg: AED 2 for all three services.

    The zone is set by the farthest point of the route from our Jebel Ali hub: for example, Sharjah → Abu Dhabi is Zone 4, Dubai → Ajman is Zone 2.

    Rates exclude 5% VAT, which is added on the invoice. Bulky or unusual shipments are quoted separately.

    What is included

    What each rate includes

    SafePack box + logger

    from AED 85

    • SafePack box and PCM elements pre-conditioned for the required range
    • Calibrated temperature logger in the box
    • Box and logger on rental for the trip
    • Pickup and direct delivery, no intermediate storage
    • Temperature report after delivery
    • Several temperature ranges in one trip
    • Selected configurations hold the range for up to 96 hours under defined conditions

    Refrigerated vehicle

    from AED 75

    • Refrigerated vehicle at +2…+8 °C to your requirement
    • Driver, fuel and standard handling
    • The shipment travels inside the vehicle, without thermal packaging
    • Logger on request: single-use Bluetooth logger AED 49
    • 7 days a week, including Fridays and public holidays

    Ambient courier

    from AED 65

    • Standard pickup and direct delivery
    • No temperature control
    • For goods that do not need a temperature range
    • GDP-aligned handling where applicable

    Extras

    ItemPrice
    Dry ice for deep-frozen shipments, per kgAED 20
    Single-use Bluetooth logger (refrigerated or ambient delivery)AED 49
    SafePack packaging to buy — boxes, cold packs, loggersSafePack prices →
    Method

    How the price is calculated

    Choose the service

    SafePack box with a logger, refrigerated vehicle or ambient courier.

    Find the zone

    The farthest point of the route from Jebel Ali sets the zone, 1 to 5.

    Weight

    Up to 20 kg — the zone base rate; each additional kg AED 2.

    Extras

    Dry ice, a logger, and SafePack packaging to keep if you need it.

    VAT

    5% VAT is added on the invoice.

    Confirmation

    Our Dubai team confirms the price and pickup time before the job.

    Frequently asked questions

    How much does a medical courier cost in Dubai?
    Within Dubai, for a shipment up to 20 kg: AED 65 by ambient courier, AED 75 in a refrigerated vehicle and AED 85 in a SafePack box with a temperature logger. Each additional kg is AED 2; 5% VAT is added.
    Is VAT included in the rates?
    No. Rates exclude 5% VAT, which is added on the invoice. The calculator also shows the amount including VAT.
    What if pickup and delivery are in different emirates?
    The zone is set by the farthest point of the route from Jebel Ali. For example, Sharjah to Abu Dhabi is charged at the Zone 4 rate.
    Do I keep the SafePack box?
    No. In the delivery rate, the box and the logger are rented for the trip. To buy packaging, see SafePack prices or add it in the calculator.
    How long does SafePack hold the temperature?
    Selected configurations hold the range for up to 96 hours under defined conditions. We choose the configuration for the route and trip duration.
    Can I see the temperature during the trip?
    The logger records every minute; the data is read over Bluetooth and we send the temperature report after delivery. We do not claim live tracking everywhere.
    Do you deliver on Fridays and public holidays?
    The refrigerated vehicle service runs 7 days a week, including Fridays and public holidays. For other services we confirm timing per shipment.
    Rates: BIOCARD Dubai Operations · Last updated: 25 September 2026

    Request a Shipment Plan

    Tell us about the shipment. A BIOCARD specialist will review the route, temperature requirement and shipment details before responding.

    Add shipment details (optional)

    Please do not submit patient names, medical records or other personally identifiable health information through this form.

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