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SafePack thermal containers and a PS1 pallet shipper in the BIOCARD assembly area in Dubai
SafePack assembly area · Dubai

SafePack Thermal Packaging

SafePack is BIOCARD’s own PCM-based thermal packaging system for the medical cold chain, with configurations for refrigerated, controlled-ambient and frozen ranges. Performance is configuration-specific and selected per shipment.

SafePack performance is configuration-specific. We select the container, PCM arrangement and conditioning process against the requirements of the actual shipment rather than relying on a single duration claim for every model and route.

  • 9.9 / 26.2 / 59.3 litres usable — SP9, SP32, SP80 (data sheet)
  • Up to 96 hours for selected configurations under defined conditions
  • Conditioned in Dubai before every dispatch

How SafePack works

SafePack containers use phase-change material (PCM) elements positioned around the payload. The PCM is conditioned before dispatch to the exact thermal profile the shipment requires — protecting the payload against both overheating and overcooling, without power, through airport handling, customs and final delivery.

  • Temperature regimes including refrigerated (about +2 to +8 °C), controlled ambient (about +15 to +25 °C) and frozen ranges;
  • selected configurations designed for multi-day protection — up to 96 hours under defined test and operating conditions;
  • reusable containers — a sustainability and cost advantage over single-use packaging;
  • conditioned locally in Dubai before every dispatch.
SafePack PCM element inside the container

PCM elements positioned inside a SafePack container.

The model line

From compact last-mile boxes to pallet-scale containers. Exact per-model specifications (gross vs usable volume, dimensions, weight, PCM configuration and tested duration) are provided with your shipment plan against the configuration selected for your route.

The SafePack model range — refrigerated and controlled-ambient thermal boxes with PCM elements, in the BIOCARD Dubai facility
The SafePack range, conditioned and configured in our Dubai facility.
SafePack SP9 thermal box

SP9

Compact courier box (9.9 L usable) for motorbike, last-mile and sample movements.

SafePack SP32 thermal container

SP32

Mid-size workhorse (26.2 L usable) for multi-package clinic and pharmacy deliveries.

SafePack SP80 thermal container

SP80

Larger container (59.3 L usable) for volume shipments under one regime.

SafePack PS-1 pallet-scale thermal container

PS-1

Pallet-scale container for bulk air cargo; specification confirmed per shipment.

SafePack DUBAI courier rucksack for the SP9 box, front and back
For motorbike couriers, SP9 goes into a SafePack DUBAI rucksack: 410 × 410 × 420 mm outside, 290 × 290 × 295 mm inside.
ModelUsable volumeExternal, mmInternal, mmInsulation · PCM elementsTypical use
SP99.9 litres410 × 410 × 430215 × 215 × 21550–55 mm · 7, Type-2Motorbike & last-mile, urgent samples (stable to 72 h at +25 °C)
SP3226.2 litres520 × 520 × 530297 × 297 × 29760–65 mm · 6, Type-3Multi-package clinic, pharmacy and lab deliveries
SP8059.3 litres780 × 520 × 585555 × 295 × 36060–65 mm · 10, Type-3Volume shipments under one controlled regime
PS-1on requeston requeston requeston requestPallet-scale and long-haul thermo-sensitive air cargo

SP9, SP32 and SP80 figures are from the SafePack data sheet: usable volume, external and internal dimensions, insulation thickness and PCM elements. Every model is configured for refrigerated, controlled-ambient or frozen ranges. Selected configurations hold their range for up to 96 hours under defined conditions; the PS-1 specification, weight and tested duration of your configuration are confirmed in your shipment plan. Reusable and single-use options are available. See real Dubai-summer field-test results →

Temperature regimes we condition for

The same container family is conditioned to different bands by changing the PCM configuration — not by buying a different product. Common regimes:

Refrigerated

About +2 to +8 °C — insulins, vaccines, biologics, many reagents.

Controlled ambient

About +15 to +25 °C — tablets, finished medicines, diagnostic kits.

Frozen

Sub-zero ranges including around −20 °C — frozen samples and specified products.

Additional and mixed bands (for example around 0 to +25 °C or −2 to +5 °C) are configured per shipment. Ultra-low and dry-ice solutions are quoted where the lane supports them.

Selection & conditioning process

Define the requirement

Product, payload volume, required range, route, duration and climate exposure.

Select the configuration

Container model, PCM type and arrangement matched to the requirement.

Condition and verify

PCM conditioned to protocol before pack-out; sensor placed; handling instructions issued.

PCM elements standing apart in a conditioning stand
PCM elements are conditioned standing apart in a stand, so air reaches every face before pack-out.

Included / not included

  • Included: configuration selection, PCM conditioning, pack-out guidance, sensor option, temperature record per agreed scope.
  • Not automatic: ultra-low-temperature ranges, dangerous-goods packaging, continuous live connectivity — quoted per shipment where feasible.
Can I buy or rent SafePack boxes?
Both. For a delivery, the box and logger are rented and included in the UAE delivery rate. To keep the packaging, buy it: boxes from AED 204, cold packs from AED 6.90, loggers from AED 49, excluding 5% VAT — see SafePack prices.
How long does SafePack hold temperature?
There is no single duration for every model and route. Selected configurations provide multi-day protection, up to 96 hours under defined conditions. We share the test data relevant to your configuration.
Written by: BIOCARD Dubai Operations · Technical review: SafePack Thermal Packaging Team · Last reviewed: 11 July 2026

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