Typical use cases
- study-site kit delivery on schedule windows;
- site ↔ central-laboratory sample movements;
- comparator and investigational-product handling (subject to classification and regulations);
- time-critical study movements with a temperature record for the trial master file.
Included / not automatically included
- Included: shipment assessment, SafePack packaging and PCM conditioning, sensor monitoring, transport coordination, delivery evidence.
- Not automatic: dangerous-goods acceptance (classification-dependent), customs/IOR services, ultra-low-temperature lanes — assessed and quoted per study.
Service availability for infectious substances or regulated biological material is subject to correct classification, packaging, documentation, carrier acceptance and applicable UAE and international regulations.
Can you provide per-shipment temperature documentation for our TMF?
Yes — monitored shipments close with a temperature record and delivery report per the agreed scope, suitable for quality files and investigations.
Do you handle both the packaging and the courier leg?
Yes — box, PCM conditioning, sensor and transport are one plan with one accountable team.
Written by: BIOCARD Dubai Operations · Technical review: SafePack Thermal Packaging Team · Last reviewed: 11 July 2026
