Temperature-controlled logistics for clinical trials in the UAE and on international lanes: study kits, investigational product and eligible biological samples — packed in SafePack, monitored in transit and delivered with a temperature record for your trial master file.

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Since 1989 in temperature logistics — BIOCARD Group
Since 2007 in clinical-trial logistics — BIOCARD Group
Jebel Ali, Dubai — our facility and team

Study shipments at a glance

+2…+8, +15…+25, −15…−25 °C

Refrigerated, controlled-ambient and frozen study materials. Dry-ice lanes (−70 °C) are assessed and quoted per study.

Up to 96 hours

SafePack hold time for selected configurations under defined conditions — confirmed for your configuration in the shipment plan.

10 / 26.2 / 69.7 litres

Usable volume of SafePack SP9, SP32 and SP80 with the cold packs inside — from a single kit to a multi-kit site delivery.

−50 to +50 °C

Operating range of the SafePack smart sensor, readable from up to 100 m without opening the box.

The BIOCARD Group has run clinical-trial logistics since 2007 — storage, distribution, returns and destruction of study materials, with projects for Novo Nordisk, Astellas and Lundbeck. In the UAE, each lane is assessed per study before we commit.

Typical use cases

study-site kit delivery on schedule windows;
site ↔ central-laboratory sample movements;
comparator and investigational-product handling (subject to classification and regulations);
time-critical study movements with a temperature record for the trial master file.

Included / not automatically included

Included: shipment assessment, SafePack packaging and PCM conditioning, sensor monitoring, transport coordination, delivery evidence.

Not automatic: dangerous-goods acceptance (classification-dependent), customs/IOR services, ultra-low-temperature lanes — assessed and quoted per study.

Service availability for infectious substances or regulated biological material is subject to correct classification, packaging, documentation, carrier acceptance and applicable UAE and international regulations.

Can you provide per-shipment temperature documentation for our TMF?

Yes — monitored shipments close with a temperature record and delivery report per the agreed scope, suitable for quality files and investigations.

Do you handle both the packaging and the courier leg?

Yes — box, PCM conditioning, sensor and transport are one plan with one accountable team.

Written by: BIOCARD Dubai Operations · Technical review: SafePack Thermal Packaging Team · Last reviewed: 17 September 2026

Documentation your study can file

Clinical shipments are judged by their paper trail. Per the agreed scope we provide temperature records, delivery confirmation and a shipment report suitable for the trial master file — and the control plan is written before the kit moves, so your monitor can see the process, not just the outcome.

Depot-to-site and site-to-laboratory movements across the UAE;
GCC lanes assessed per destination — border and customs requirements differ by country;
returns and retrievals under the same controlled process.

Investigational medicinal product moves only with correct documentation and applicable approvals; regulated items are confirmed per shipment.

SafePack insulated courier bags prepared for clinical-trial kit distribution

Kit distribution: one regime, documented handovers.

Can you handle both IMP and sample logistics for one study?

Yes — outbound kits and inbound samples can run under one accountable process, with each lane assessed and documented individually.

Do you work directly with sites?

We deliver to and collect from study sites per your instructions, with named contacts, agreed windows and documented handovers — coordinated with your CRA or supply team.

Prepare a study shipment brief

For a first assessment, describe the shipment rather than sending a full study protocol. The six points below help your team prepare a request for a route plan and quotation. Keep any detailed lane worksheet ready for the follow-up discussion.

1. Your organisation and role

Company, your role in the study and a business contact. Say whether you need an initial feasibility review, a quotation or a recurring shipment plan.

2. Material and journey

Study kits, investigational product, comparator or eligible samples; origin, destination and site or laboratory roles. Separate outbound, collection and return legs, and state the expected frequency.

3. Required conditions

Use the temperature requirement supplied by the study or product owner and note any handling restrictions. If it is not confirmed, say so rather than choosing a range to obtain a quote.

4. Packed load and timing

Package count, packed dimensions and gross weight; when the shipment is ready and the receiving window. Distinguish a typical movement from peak demand.

5. Records and returns

Required temperature and delivery records, the role reviewing them, and any packaging retrieval or goods return. Identify items needing a separate assessment.

6. Scope to confirm

Ask which transport legs, packing, monitoring and records the proposal includes. Flag customs or importer-of-record needs, regulated material and ultra-low temperatures for individual review.

Use business and shipment details only. Do not include patient names, participant identifiers, medical records or confidential study documents. Acceptance of regulated materials and any additional services remains subject to the assessment described above.

Start with the shipment plan form below: put a short material, route and frequency summary in “What do you need to ship?”, then open “Add shipment details (optional)” for your company, package sizes, dates, temperature and monitoring requirement. The form has no attachment field; keep the detailed worksheet for follow-up.